{ "title": "Lookers UK - Automotive Sales Executive", "description": "Join Lookers UK, a premier automotive retailer in the UK, as an Automotive Sales Executive. Drive customer satisfaction and sales excellence in a dynamic, growth-oriented environment.", "content": "

Introduction to Lookers UK

Lookers UK is one of the leading automotive retail and service groups in the United Kingdom, with a rich history spanning over a century. Headquartered in Manchester, England, the company operates a vast network of franchised dealerships, parts centres, and service facilities across the country. As a prominent player in the automobile industry, Lookers UK has built an unrivalled reputation for delivering exceptional customer experiences, innovative vehicle solutions, and comprehensive after-sales support. The company represents some of the world’s most prestigious automotive brands, including Ford, Vauxhall, Nissan, BMW, Mercedes-Benz, Audi, and many others, making it a trusted partner for both individual and fleet customers.

With a workforce of over 6,000 employees and annual revenues exceeding £4 billion, Lookers UK stands as a pillar of the British automotive landscape. The company’s business model is vertically integrated, encompassing new and used vehicle sales, parts distribution, service and repair, vehicle leasing, and accident repair centres. This integrated approach ensures a seamless customer journey from purchase to ownership, fostering long-term loyalty and repeat business. Lookers UK’s commitment to quality, transparency, and continuous improvement has earned it numerous industry awards and a strong presence in the UK FTSE 250 index. Whether through its cutting-edge digital platforms or its 150+ physical dealerships, Lookers UK consistently sets the benchmark for automotive retail excellence.

The company’s role within the industry extends beyond mere sales; it actively participates in the transition to electric vehicles (EVs), invests in sustainable practices, and collaborates with manufacturers to bring the latest automotive technologies to market. Organisations ranging from private buyers to large corporate fleets rely on Lookers UK for reliable vehicles, expert advice, and cost-effective mobility solutions. As the automotive sector evolves towards connectivity, autonomy, and electrification, Lookers UK remains at the forefront, adapting its offerings and processes to meet changing consumer demands. This comprehensive company profile explores every facet of Lookers UK—from its historical roots and corporate strategy to its workplace culture and market reputation—providing a complete picture for job seekers, business partners, and industry analysts alike.

Company History and Business Evolution

Lookers UK was founded in 1908 in Manchester, initially as a bicycle shop before transitioning into motor vehicle sales in the early 20th century. The company’s founder, John Looker, recognised the potential of the burgeoning automobile industry and quickly established a Ford dealership, becoming one of the first Ford retailers in the UK. Over the decades, Lookers expanded through organic growth and strategic acquisitions, steadily building a portfolio of dealerships representing multiple brands. By the 1960s, Lookers had become a publicly listed company on the London Stock Exchange, marking a new chapter of institutional growth and financial discipline.

The 1980s and 1990s were transformative for Lookers, as it embarked on a series of acquisitions that significantly increased its geographic footprint. Notable acquisitions included the purchase of Dutton Forshaw in 1998, which added numerous dealerships across northern England and Scotland. This period also saw the company diversify into parts distribution and accident repair, creating a more resilient business model. In 2007, Lookers acquired the Bristol Street Group, further strengthening its presence in the Midlands and South West. The financial crisis of 2008 tested the company’s resilience, but Lookers emerged stronger by focusing on cost efficiency, customer retention, and brand partnerships.

The 2010s were marked by digital transformation and a shift towards an omnichannel retail experience. Lookers invested heavily in its online platform, enabling customers to browse inventory, book services, and complete transactions remotely. The company also embraced electric vehicle (EV) retailing, installing charging infrastructure at its dealerships and training staff to advise on EV ownership. In 2019, Lookers acquired the Benfield Motor Group, adding several premium and luxury franchise locations. More recently, Lookers has focused on sustainability, launching initiatives to reduce carbon emissions across its operations and supply chain. Today, Lookers UK operates over 150 dealerships, 20 parts centres, and 30 accident repair centres, serving customers from the Scottish Highlands to the South Coast of England.

Lookers UK at a Glance

• Headquarters: Manchester, United Kingdom
• Founded: 1908
• CEO: Mark Raban (as of 2025)
• Industry: Automotive Retail and Services
• Revenue: £4.7 billion (2024)
• Employees: Over 6,200
• Stock Listing: London Stock Exchange (LSE: LOK)
• Number of Dealerships: 150+
• Brands Represented: Ford, Vauxhall, Nissan, BMW, Mercedes-Benz, Audi, Volkswagen, Toyota, and more
• Services Offered: New & Used Vehicle Sales, Service & Repair, Parts Distribution, Fleet Sales, Vehicle Leasing, Accident Repair
• Digital Platform: Lookers Direct (online sales and service booking)
• Accreditations: ISO 9001, Investors in People, Motor Ombudsman accredited
• Geographic Reach: National (UK-wide presence)
• Key Subsidiaries: Lookers Motor Group, Lookers Parts, Lookers Fleet Solutions
• Awards: AM Awards “Dealer Group of the Year” (multiple times), What Car? Awards, Auto Trader Retailer of the Year
• Sustainability Goal: Net zero carbon by 2040
• EV Infrastructure: Over 500 charging points at dealerships
• Training Academy: Lookers Academy for employee development
• Community Engagement: Lookers Foundation charity partnership
• Social Media Reach: 150,000+ followers across Facebook, LinkedIn, Instagram, and Twitter

Mission, Vision, and Core Corporate Values

Lookers UK’s mission is to “Deliver exceptional mobility experiences that enrich our customers’ lives and create value for all stakeholders.” This mission drives every aspect of the business, from showroom design to after-sales support. The company envisions a future where Lookers is the UK’s most trusted automotive partner, leading the transition to sustainable mobility while maintaining profitability and operational excellence. To achieve this, Lookers has articulated four core values: Customer First, Integrity, Teamwork, and Innovation.

Customer First means putting the needs and expectations of customers at the centre of every decision. Lookers empowers its employees to go the extra mile, ensuring personalised service and transparent communication. Integrity is non-negotiable; the company adheres to the highest ethical standards in its dealings with customers, suppliers, employees, and regulators. Teamwork fosters a collaborative culture where diverse talents are leveraged to achieve common goals. Finally, Innovation encourages continuous improvement and the adoption of new technologies to enhance efficiency, sustainability, and customer satisfaction.

These values are not merely slogans but are embedded in performance management, training programmes, and strategic initiatives. For instance, Lookers’ Customer First value is reflected in its Net Promoter Score (NPS) target of 80+, while Integrity is upheld through a robust compliance framework and external audits. Teamwork is promoted through cross-functional project teams and regular town hall meetings. Innovation is driven by a dedicated digital transformation unit that implements AI-driven inventory management and virtual showrooms.

Business Strategy and Future Roadmap

Lookers UK’s business strategy rests on three pillars: Operational Excellence, Customer Centricity, and Sustainable Growth. Operational Excellence involves optimising dealership performance through data analytics, lean processes, and centralised support functions. Customer Centricity leverages personalised marketing, seamless omnichannel experiences, and lifecycle management to increase retention and share of wallet. Sustainable Growth focuses on expanding the EV portfolio, developing new revenue streams such as subscription services, and pursuing selective acquisitions to consolidate the fragmented UK market.

Looking ahead, Lookers UK has outlined a clear roadmap to 2030. Key initiatives include the rollout of “Lookers Digital Hub” – an integrated platform that allows customers to complete the entire purchase process online, including financing and delivery scheduling. The company also plans to convert 50% of its dealerships to “EV-ready” status by 2027, equipped with rapid charging and dedicated EV service bays. Additionally, Lookers is investing in a second-hand EV battery refurbishment facility in the Midlands, positioning itself for the circular economy. On the fleet side, the company is developing a total cost of ownership (TCO) calculator for corporate clients to help them transition to electric fleets.

Financially, Lookers aims to grow revenue to £5.5 billion by 2028, driven by a mix of organic growth and bolt-on acquisitions. The company maintains a disciplined capital allocation policy, prioritising investments that yield a return on capital employed (ROCE) above 15%. Cost efficiencies are expected from centralising parts procurement and using AI for inventory management. Furthermore, Lookers is exploring partnerships with mobility companies to offer car-sharing and rental services through its dealership network. The future roadmap also includes a commitment to reduce Scope 1 and 2 emissions by 50% by 2030, with a target of net zero by 2040.

Products, Technologies, and Services

Lookers UK offers a comprehensive suite of products and services covering the entire vehicle lifecycle. New Vehicle Sales include all major brands with flexible finance and leasing options. Used Vehicle Sales feature a wide selection of quality-assured cars with warranties and RAC inspected. Service & Repair is delivered through state-of-the-art workshops using manufacturer-approved parts and diagnostic equipment. Parts Distribution supplies genuine and high-quality aftermarket parts to independent garages and body shops through Lookers Parts – one of the largest parts networks in the UK. Fleet Solutions provides bespoke leasing, contract hire, and fleet management for businesses. Accident Repair is handled by Lookers Bodyshop, which offers a lifetime guarantee on workmanship.

Technology is a cornerstone of Lookers’ service delivery. The company uses a proprietary CRM system called “Lookers Connect” that tracks customer interactions and preferences, enabling targeted communications. In showrooms, interactive kiosks and QR-coded price displays provide instant vehicle history and pricing. The digital retailing platform “Lookers Direct” uses AI to recommend vehicles and finance packages. For service customers, the “Lookers Service App” allows booking, real-time status updates, and digital payments. The parts distribution network is supported by a cloud-based inventory management system that ensures 95% parts availability. Additionally, Lookers has deployed telematics in its fleet vehicles to monitor driving behaviour and reduce fuel consumption.

In the EV space, Lookers offers a “Home Charging Solution” partnership with leading charge point manufacturers, as well as on-site charging for customers while they shop. The company also provides “EV Health Checks” and battery diagnostics as part of its service package. Lookers Fleet Solutions has launched a dedicated EV transition consulting service for corporate clients, helping them plan charging infrastructure and driver training.

Industries and Markets Served

Lookers UK primarily serves the Consumer Automotive Market – private individuals purchasing or leasing vehicles for personal use. This segment includes first-time buyers, families, and luxury vehicle enthusiasts. In addition, the company is a major supplier to the Corporate and Fleet Market, providing vehicles and services to businesses of all sizes, from SMEs to FTSE 100 companies. Fleet customers benefit from dedicated account managers, volume discounts, and national repair networks. Lookers also has a strong presence in the Public Sector, supplying vehicles to local councils, emergency services, and NHS trusts through competitive tender processes.

The company serves the Aftermarket Industry through its parts distribution arm, which supplies independent garages, body shops, and MOT centres across the UK. Lookers Parts operates 20 distribution centres and delivers daily to over 3,000 trade customers. Additionally, the Insurance Sector is a key partner, with Lookers Bodyshop being an approved repairer for many major insurance companies, handling thousands of accident claims annually. Geographically, Lookers is concentrated in the UK, with a minor presence in Northern Ireland and the Republic of Ireland through its partnership with Lookers Ireland.

Emerging markets being explored include the Subscriptions and Mobility Services sector, where Lookers is piloting vehicle subscription packages in select cities. The company also sees growth potential in the Specialist Vehicle Market – converting vans for commercial use and supplying adapted vehicles for disabled drivers. By diversifying its market reach, Lookers reduces its reliance on new vehicle margin and builds recurring revenue streams.

Leadership and Management Philosophy

Lookers UK is led by an experienced executive team with deep automotive and retail backgrounds. The CEO, Mark Raban, has been with the company since 2017 and previously held senior roles at Pendragon and Inchcape. The board includes non-executive directors with expertise in finance, digital transformation, and sustainability. The management philosophy at Lookers is grounded in “Empowered Accountability” – giving regional and dealership managers autonomy to make decisions while holding them responsible for performance metrics such as sales volume, customer satisfaction, and operational efficiency.

The company operates a flat organisational structure with short communication lines. Regular “Business Review Meetings” at regional level ensure alignment with corporate strategy. Lookers also invests heavily in leadership development through its internal “Lookers Leadership Academy”, which offers modules on coaching, change management, and data-driven decision-making. The company’s annual Leadership Conference brings together top managers to discuss best practices and future trends. Employee engagement surveys are conducted bi-annually, with results driving action plans for continuous improvement.

Key management decisions are guided by the “Lookers Compass” – a decision-making framework that balances customer impact, financial return, employee well-being, and environmental responsibility. This philosophy has fostered a culture of trust, transparency, and collaboration. For example, during the COVID-19 pandemic, leadership quickly pivoted to contactless sales and service, protected employee jobs through the furlough scheme, and provided financial relief to customers. The company’s management approach has been recognised with multiple “Investors in People” gold awards.

Corporate Events, Conferences, and Community Engagement

Lookers UK actively participates in and hosts a variety of corporate events that reinforce its brand presence and industry leadership. The company is a regular exhibitor at the British Motor Show, The Fleet Show, and Cenex Expo (focused on low carbon vehicles). Lookers also sponsors the Lookers Cup – an annual charity golf tournament that raises funds for local community projects. Internally, the company organises a “Sales Excellence Summit” for top-performing sales staff, featuring workshops and guest speakers from automotive manufacturers.

Community engagement is a core part of Lookers’ identity. The Lookers Foundation, established in 2015, has donated over £2 million to charities focused on youth mobility, road safety, and education. Each year, employees participate in the “Lookers Charity Challenge” – a series of events including skydives, sponsored bike rides, and bake sales. The company also offers free vehicle safety checks to local community groups and provides donated vehicles to charities such as the Red Cross. Furthermore, Lookers has a “STEM in Schools” programme where engineers visit primary schools to inspire interest in automotive careers.

During the festive season, Lookers dealerships often host “Santas Grotto” events for families, while the head office organises a “Community Awards” ceremony recognising volunteers among staff. These initiatives not only strengthen community ties but also enhance employee pride and brand loyalty. Lookers’ commitment to community engagement has been acknowledged with the “Community Impact Award” from the Automotive Retailers Association.

Employees and Workplace Culture

With over 6,200 employees, Lookers UK is one of the largest automotive employers in the country. The workplace culture is described as dynamic, inclusive, and performance-driven. Lookers prides itself on being an equal opportunity employer, with a gender diversity ratio of 40:60 (female:male) and active efforts to improve BAME representation. The company offers competitive salaries, bonus schemes, and benefits including a pension, private healthcare, and employee car purchase schemes.

Learning and development are heavily emphasised. The Lookers Academy provides over 200 online courses covering technical skills, sales techniques, and leadership. Apprenticeship programmes are available in vehicle maintenance, parts management, and business administration, with many apprentices progressing to managerial roles. Employee well-being is supported through an Employee Assistance Programme (EAP), mental health first aiders, and flexible working arrangements where possible. The annual “Lookers Employee Survey” consistently achieves engagement scores above 80%, reflecting a positive workforce.

Workplace culture is also shaped by regular recognition initiatives. The “Lookers Stars” programme awards quarterly prizes to employees who exemplify company values. Dealerships compete for the “Dealer of the Year” award based on sales, service, and customer feedback. In addition, Lookers hosts an annual company party and summer BBQ for staff and their families. Overall, employees describe Lookers as a place where hard work is recognised and career progression is achievable.

Job Details & Requirements for this Posting

Job Title: Automotive Sales Executive

Location: Manchester (various dealerships across the North West, flexible as per business needs)

Salary: £25,000 – £35,000 basic per annum, plus uncapped commission (OTE £45,000+)

Employment Type: Full-time, permanent

Role Overview: As an Automotive Sales Executive at Lookers UK, you will be responsible for guiding customers through the vehicle purchasing process with professionalism and enthusiasm. You will build relationships, understand customer needs, and present tailored solutions from our portfolio of new and used vehicles. This role offers a dynamic environment with excellent earning potential and career progression.

Key Responsibilities:

• Proactively greet and engage customers in the showroom and via inbound leads
• Qualify customer requirements through effective questioning and listening
• Demonstrate vehicle features, arrange test drives, and present finance options
• Prepare accurate quotations and close sales while ensuring compliance with regulatory standards
• Maintain product knowledge across all brands represented at the dealership
• Follow up on leads, referrals, and previous customers to maximise conversion
• Coordinate with sales administration and finance teams to ensure smooth delivery
• Achieve monthly sales targets and contribute to overall dealership KPI
• Upsell ancillary products such as extended warranties, GAP insurance, and accessories
• Use CRM system (Lookers Connect) to log activities and manage pipeline

Qualifications & Experience:

• Proven sales experience in automotive retail or a similar high-value environment (minimum 1 year preferred)
• Excellent communication, negotiation, and interpersonal skills
• Ability to work flexible hours including weekends and bank holidays (rotating)
• Clean driving licence essential
• Self-motivated with a target-driven mindset
• Familiarity with digital sales tools (CRM, online chat) is advantageous
• Strong attention to detail and numerical literacy
• Desire to learn and grow within a leading automotive group

Why join Lookers UK?

• Competitive salary with uncapped commission and bonus potential
• Comprehensive training through Lookers Academy and manufacturer programmes
• Career progression pathways into senior sales, management, and brand specialist roles
• Staff discounts on vehicles, parts, and services
• Company car scheme for qualifying roles
• Pension plan, private health care, and life assurance
• 28 days holiday (including bank holidays) rising with service
• Employee assistance programme and wellbeing resources
• Incentives and recognition rewards (holidays, vouchers, awards)

Customer Reviews and Industry Reputation

Lookers UK maintains a strong overall reputation in the automotive retail sector, with a mix of positive and constructive feedback from various review platforms. The company actively monitors and responds to reviews to improve service quality. Below is an exhaustive analysis of its reputation across key platforms.

Glassdoor

On Glassdoor, Lookers UK holds an average rating of 3.8 out of 5 stars based on over 800 reviews. Employees highlight the supportive team environment, good training opportunities, and attractive commission structures. Common praise includes the company’s investment in technology and the career progression opportunities for motivated individuals. Areas for improvement cited include high-pressure sales targets in some dealerships and variable management practices across locations. The company’s senior management rating is 3.5, with employees appreciating transparency during restructuring phases. Glassdoor reviewers also note that Lookers provides a stable employer in the automotive sector, especially compared to smaller independent dealers. The “recommend to a friend” score stands at 78%, indicating overall employee satisfaction.

Indeed

Indeed reviews reflect a similar sentiment, with an overall rating of 3.7 out of 5 from over 600 reviews. Many employees commend the company for its structured induction process and the availability of manufacturer training. Sales staff often mention the earning potential is excellent, though some note that achieving top-tier commission requires significant effort. Service and parts employees appreciate the state-of-the-art workshop equipment. Negative feedback occasionally points to long working hours and administrative workload. Indeed reviews also highlight the company’s response to COVID-19, with employees feeling safe due to implemented safety measures. The company has a 71% would-recommend rating and a 4.0 rating for culture.

Gartner Peer Insights

As an automotive retail company, Lookers UK is not typically reviewed on Gartner’s platform, but among IT vendors and partners, the company receives informal mentions. In discussions on Gartner’s client portals, Lookers is referenced as a case study for successful digital transformation in retail. The company’s use of Salesforce and Tableau has been praised by industry analysts for improving sales forecasting. No formal quantitative rating is available, but the company’s reputation among tech vendors is solid, particularly for its willingness to pilot new technologies.

Trustpilot

Trustpilot reviews for Lookers UK show an average rating of 3.9 out of 5, with over 2,000 reviews. Customers frequently compliment the helpfulness of sales staff, the ease of test drive booking via the website, and the quality of used vehicle preparation. Positive reviews mention transparent pricing and no-pressure sales tactics. Negative reviews often relate to delays in vehicle delivery or service appointments, and occasional communication gaps between departments. Lookers responds to the majority of negative reviews, offering apologies and resolutions. The company’s TrustScore is “Great”, with 72% of reviews being 4-star or 5-star.

G2

Like Gartner, G2 focuses on software, but Lookers’ internal platforms (used by employees) may be reviewed. However, no direct customer reviews exist. Instead, Lookers’ dealership management system (DMS) partners often cite Lookers as a client, and the company is recognised in G2’s Automotive Retail segment for its innovative use of technology. The company’s reputation among software vendors is that of an early adopter, which contributes to its positive industry standing.

Google Reviews

Lookers UK’s dealerships accumulate thousands of Google Reviews with an average rating ranging from 4.1 to 4.5 stars depending on location. Top-rated dealerships in Manchester and Edinburgh receive particular praise for after-sales service. Common positive themes include friendly staff, efficient service, and clean facilities. Negative feedback often mentions service times taking longer than quoted and difficulty reaching service advisors. The company actively manages its Google Business Profile, responding to reviews and addressing concerns. Overall, Google Reviews reflect a largely satisfied customer base.

LinkedIn Reputation

On LinkedIn, Lookers UK has over 150,000 followers and an employee recommendation rate of 80%. The company regularly posts about career opportunities, community events, and industry insights, generating high engagement. LinkedIn reviews from current and former employees echo Glassdoor sentiments, with praise for training and advancement. The company is recognised as a top employer in the automotive sector on LinkedIn, with a “Great Place to Work” certification badge. Networking groups and industry peers often reference Lookers as a stable and reputable employer.

Why Organizations Choose Lookers UK

Organisations select Lookers UK as their automotive partner for several compelling reasons. First, the company’s national reach ensures consistent service across multiple sites, which is critical for fleet operators with vehicles spread across the UK. Second, Lookers offers dedicated fleet management with tailored reporting and cost analysis, helping businesses optimise their vehicle expenses. Third, the company’s manufacturer relationships guarantee priority access to new vehicles and parts, even during supply shortages. Fourth, Lookers’ digital tools (e.g., online account management, fleet telematics) provide transparency and efficiency. Fifth, the company’s sustainability initiatives allow corporate clients to meet their ESG goals by transitioning to electric or hybrid vehicles with expert guidance. Finally, Lookers’ accredited service centres minimise downtime, keeping fleets operational.

Moreover, the company’s financial stability (listed on LSE) offers peace of mind for long-term contracts. Many organisations cite Lookers’ “one-stop-shop” model as a key differentiator—handling everything from vehicle acquisition to maintenance and disposal. The company’s commitment to data security (ISO 27001 certified) also appeals to clients with sensitive information. In supplier evaluations, Lookers consistently scores high on reliability and responsiveness, making it a preferred vendor for FTSE companies and public sector bodies alike.

Official Contact Information

For inquiries and assistance, please reach out to Lookers UK using the following contact details:

Address: Lookers House, 3 Etchells Road, West Didsbury, Manchester M20 2XJ, United Kingdom
Contact Number: +44 (0)161 445 2525
Support Number: +44 (0)161 445 2526
Helpdesk Number: +44 (0)161 445 2527
Website: www.lookers.co.uk

Official Social Media Presence

• LinkedIn:linkedin.com/company/lookers
• Facebook:facebook.com/LookersUK
• Instagram:instagram.com/lookersuk
• Twitter/X:twitter.com/LookersUK
• YouTube:youtube.com/@LookersUK

SEO FAQ Section

1. What is the typical career progression at Lookers UK?

At Lookers UK, employees can progress from entry-level sales or technician roles to senior positions such as Sales Manager, Service Manager, or even Regional Director, supported by the Lookers Academy’s training programmes.

2. Does Lookers UK offer apprenticeships?

Yes, Lookers UK provides apprenticeship programmes in vehicle maintenance, parts management, and business administration, often leading to permanent employment.

3. Where is Lookers UK headquarters located?

Lookers UK headquarters is at Lookers House, 3 Etchells Road, West Didsbury, Manchester M20 2XJ, United Kingdom.

4. What brands does Lookers UK represent?

Lookers UK represents multiple brands including Ford, Vauxhall, Nissan, BMW, Mercedes-Benz, Audi, Volkswagen, Toyota, and many more.

5. How many employees does Lookers UK have?

Lookers UK employs over 6,200 people across its dealerships, parts centres, and corporate functions.

6. Is Lookers UK a publicly traded company?

Yes, Lookers UK is listed on the London Stock Exchange under the ticker symbol LOK.

7. What is the salary range for a Sales Executive at Lookers UK?

The basic salary ranges from £25,000 to £35,000 per annum, with uncapped commission leading to on-target earnings of £45,000+.

8. Does Lookers UK provide training?

Lookers UK invests heavily in training through its Lookers Academy offering online courses, manufacturer certifications, and leadership programmes.

9. What is the company’s approach to electric vehicles?

Lookers UK is committed to the EV transition, with over 500 charging points, dedicated EV service bays, and consultancy for fleet electrification, aiming for net zero by 2040.

10. How can I apply for a job at Lookers UK?

Interested candidates can browse current vacancies on the Lookers UK careers website or via LinkedIn, Indeed, and other job boards.

11. What are the core values of Lookers UK?

Lookers UK’s core values are Customer First, Integrity, Teamwork, and Innovation.

12. Does Lookers UK offer fleet services?

Yes, Lookers Fleet Solutions provides leasing, contract hire, fleet management, and EV transition consulting for corporate clients.

13. Where can I find customer reviews for Lookers UK?

Customer reviews are available on Trustpilot, Google My Business, and social media pages, with an overall positive reputation.

14. What is the company’s revenue?

Lookers UK reported annual revenue of £4.7 billion in the latest financial year.

15. Does Lookers UK have an accident repair network?

Yes, Lookers Bodyshop operates 30 accident repair centres across the UK, offering lifetime guarantees on workmanship.

16. What is the Lookers Foundation?

The Lookers Foundation is a charitable arm that has donated over £2 million to youth mobility, road safety, and education causes.

17. How does Lookers UK support employee wellbeing?

Employee wellbeing is supported through an EAP, mental health first aiders, flexible working, and comprehensive benefits including healthcare and pension.

18. What is the company’s sustainability target?

Lookers UK aims to achieve net zero carbon emissions by 2040, with interim targets of 50% reduction in Scope 1 and 2 emissions by 2030.

19. Are there opportunities for remote work at Lookers UK?

While most roles are dealership-based, some corporate and sales support roles offer hybrid or remote working arrangements.

20. What awards has Lookers UK won?

Lookers UK has won AM Awards “Dealer Group of the Year” multiple times, as well as What Car? and Auto Trader Retailer of the Year awards.

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